Privacy Policy

1. Introduction

At TrustTide LLP we respect your privacy and is committed to protecting the personal information that you provide to us or that we collect from you when you visit our website, engage our legal services, or otherwise interact with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data, and your rights in relation to that information. This policy applies to our website at www.trusttide.com (the “Site”), our services, and any other interactions you may have with us, whether online or offline.

2. Information We Collect

We may collect and process the following categories of personal information:

• Contact Information: Name, Email address, Telephone number, Any other information you voluntarily provide (via forms, consultations, or communications)
• Usage Information: IP address, Browser type and version, Operating system, Device type, Location (approximate), Referring URLs, Pages viewed, Time spent on our website, Cookies and similar technologies (see Section 8)

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To communicate with you, including responding to inquiries and providing updates
• To process transactions and manage your account
• To analyze usage of our website and improve user experience
• To comply with legal obligations and protect our rights
• To send you marketing communications (with your consent)
• To prevent fraud and ensure security

4. Legal Basis for Processing (If Applicable)

If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:

• Performance of a contract
• Compliance with legal obligations
• Consent (where required)
• Legitimate interests, including delivering effective legal services and securing our IT infrastructure

5. Disclosure of Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers and Contractors: e.g., IT support, cloud storage, billing processors, document hosting
• Co-counsel or Opposing Counsel: when necessary for the provision of legal services
• Legal Authorities: In response to a subpoena or court order, or as otherwise required by law
• Protection of Rights: To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others

6. Data Retention

We retain your personal data:

• For as long as necessary to fulfill the purposes outlined in this Privacy Policy
• To comply with applicable legal, regulatory, tax, accounting, or ethical obligations
• For legitimate business purposes (e.g., resolving disputes or enforcing agreements)

7. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Right to access and obtain a copy of your data
• The right to rectify inaccurate or incomplete data
• The right to erase your personal data (right to be forgotten)
• The right to restrict processing of your personal data
• The right to data portability
• The right to withdraw consent (where processing is based on consent)
• The right to object to the processing of your personal data

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience
• Analyze website traffic and usage patterns
• Personalize content
• Provide social media features

9. Security Measures

We take reasonable and appropriate technical and organizational measures to protect your personal data, including:

• Encryption of sensitive data
• Firewalls and intrusion detection systems
• Access control and authentication protocols
• Staff confidentiality agreements and training

10. International Transfers

As a U.S.-based firm, your information may be stored or processed in the United States or other jurisdictions where our third-party vendors operate. When transferring personal data internationally, we implement appropriate safeguards in accordance with applicable data protection laws, including Standard Contractual Clauses (SCCs) where necessary.

11. Children’s Privacy

Our services and website are not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from minors. If we discover that we have collected information from a child without parental consent, we will promptly delete it.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of those websites before providing any personal information.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” If the changes are material, we will provide notice via email or website notification, as appropriate.